Evaluations, are they any good?
Evaluations are not always a good indicator of good or bad training. Think of all the training courses that you have attended. When you complete an evaluation on a course are you comparing it to all the training you have attended?
We all do this, a course is only as good as what you have experienced, or as people have built it up to be. If you are told that the course is brilliant by your colleagues then you are expecting it to be better than the best course that you have ever attended. In reality your colleagues will be comparing it to all the courses they have attended.
I was given very dirty looks by two ladies at the start of one course because the admin person brought the manuals into the room at the beginning of the day and I did not hand them out. At the end of the course they both said how wonderful the course was and the reason behind the looks at the beginning of the day.
Both had taken training only once before, several years before. The trainer handed out manuals at the beginning and told them that they were to start on page 1 and he would be sitting at the desk at the front and they could come to him with any questions.
mmmm. Don’t think I would call that a professional training course. You can imagine how shocked they were when I actually taught each lesson, asked questions and gave tasks out. Then at the end of the day they received the documentation to remind them of all we had covered during the course.
Just a note, the training company the ladies first attended has gone out of business.